If a cancellation is made after the arrangement, cancellation fees will be as follows.
|Number of days of advanced notice
|14 days prior
|20% of the full payment
|7 days prior
|30% of the full payment
|3 days prior
|50% of the full payment
|1 day prior
On the day of the appointment
|100% of the full payment
- Note 1)
If all the appointed days are cancelled, the cancellation fee will be applied to each day.
- Note 2)
Cancellation after 5 p.m. will be handled as if it was made on the next day. In addition, cancellation made by e-mail or fax only will be handled as if it was made at the point we contact you for confirmation.
- Note 3)
If the payment is already made when cancelling the request, please bear the fee to remit the payment.
- Note 4)
Cancellation fee is also charged for the change of schedule 14 days prior and after the appointed date.
For example: change of time from morning to afternoon, or change of hours from the whole day to a half day.